Our doctors & team

Direction

Who runs the laboratory

The structure below is taken from the centre's own organisation chart, part of the Laboratory Quality Manual — the same document the laboratory is audited against.

Dr. Ashwani Singh

Director & CEO

Accountable for the organisation as a whole, at the top of the quality manual's reporting line.

Dr. Nishant Sharma

Laboratory Director & HOD

Technical Manager

Reviews the Laboratory Quality Manual and carries overall technical responsibility for the laboratory.

Dr. Mayank

Quality Head

Prepares and maintains the quality manual and the documented procedures the laboratory runs on.

Mr. Pramod Pratap Singh

Administrative Officer

Releases controlled quality documents and runs the administrative side of the centre.

Source: Organisation Chart, Laboratory Quality Manual, document LQM-NABL-01, Issue 02, dated 1 May 2025. Roles are transcribed from that chart; qualifications are deliberately not listed for anyone whose degree the document does not state.

Who signs your report

Heads of department

Each discipline has its own head, recorded on the organisation chart as a Technical Manager and an Authorised Signatory. That is not a courtesy title — it means a report in that discipline is released under their authority.

Dr. Shadab Khan

Head of Department — Haematology

Technical ManagerAuthorised Signatory

Dr. Aditi Agrawal

Head of Department — Biochemistry

Technical ManagerAuthorised Signatory

Dr. Syed Saif Ahmad

Head of Department — Molecular Testing Laboratory

Technical ManagerAuthorised Signatory

What an authorised signatory actually does

In the laboratory’s process flow, a result is not a report until a pathologist has authenticated it. Anything unusual is sent back for a repeat test — or a fresh sample — rather than forward to you. The signatory is the person who decides which of those happens.

See the full process flow →
A chest radiograph being reviewed on the reporting screen

The sections your sample passes through

Departments

The organisation chart lays these out beneath the technical leadership — each with its own bench, its own staff and its own place in the process flow.

Phlebotomy

Draws samples at the centre and on home visits, checks your preparation before collecting, and labels every vial with its barcode at the point of collection.

Biochemistry

Sugar, lipids, liver and kidney chemistry, hormones and the panels built on them, run on calibrated analysers under a named technical manager.

Haematology

Blood counts, coagulation and blood-film microscopy — the section behind a CBC, an ESR and the platelet counts watched during dengue.

Clinical Pathology

Urine, stool, body-fluid and smear examinations, where the microscope rather than the analyser gives the answer.

Molecular Testing Laboratory

PCR and molecular diagnostics, under their own head of department and their own authorised signatory.

Radiology Department

X-Ray, CT, MRI and ultrasound, reported by radiologists — the imaging half of the centre's work.

Reception & Billing

Registration, requisition entry into the laboratory information system, charges and receipts — the first step of the documented process flow.

Customer Care

Report enquiries, preparation advice and the calls that follow a booking, including the ones the laboratory initiates.

Photographs of our consultants are being prepared and will be added here. We have chosen to publish the structure and the names now rather than wait — who is accountable for your report is more useful to you than a portrait.